Introduction
Flydubai, a popular low-cost airline based in Dubai, offers a wide network of flights to destinations around the world, including Colombo, Sri Lanka. The airline has established a dedicated office in Colombo to cater to the needs of travelers, offering ticketing, reservations, and other customer service facilities. In this article, we will provide comprehensive information about the Flydubai Colombo office, including its location, services, and contact details.
Location of Flydubai Colombo Office
The Flydubai Colombo office is strategically located in the heart of Colombo, making it easily accessible for customers. Its central location allows passengers to visit the office conveniently, whether they need to make bookings, inquire about flights, or resolve any issues. The full address is:
Flydubai Colombo Office
[Insert Address Here]
Colombo, Sri Lanka
Operating Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed
Services Offered by Flydubai Colombo Office
The Flydubai Colombo office provides a wide range of services to ensure a smooth and pleasant travel experience for passengers. Some of the key services include:
-
Ticket Booking and Reservations
Customers can book tickets for Flydubai flights, make reservations, and modify existing bookings. The staff can assist with selecting seats, meal preferences, and other flight-related arrangements. -
Flight Information and Inquiries
Passengers can inquire about flight schedules, routes, baggage policies, and other important details. The Colombo office provides updated information on flight statuses and any changes in schedules. -
Ticket Modifications and Cancellations
Customers needing to modify or cancel their bookings can do so through the Colombo office. The staff is trained to assist with all aspects of ticket changes, including rebooking or rescheduling flights. -
Baggage Services
The office can help passengers with queries related to baggage allowances, lost or damaged baggage, and additional baggage purchases. Customers can also get information on Flydubai’s baggage policies. -
Travel Insurance
Flydubai offers travel insurance for passengers, which can be purchased directly from the Colombo office. This insurance covers various aspects, including trip cancellations, medical emergencies, and baggage issues. -
Frequent Flyer Program Assistance
Flydubai’s frequent flyer program, “OPEN,” allows travelers to earn points on flights and redeem them for rewards. The Colombo office provides information and assistance related to the program, including membership, benefits, and point redemption.
Why Choose Flydubai?
Flydubai has become a preferred choice for travelers looking for affordable flights without compromising on comfort and service. Here are a few reasons why:
- Wide Network: Flydubai connects Colombo with several destinations across the Middle East, Europe, Africa, and Asia, providing passengers with many travel options.
- Affordable Fares: As a low-cost carrier, Flydubai offers competitive prices, making air travel accessible to more people.
- Convenient Flight Schedules: With multiple flights to key destinations, passengers can find schedules that suit their travel plans.
- Excellent Customer Service: The Colombo office exemplifies Flydubai’s commitment to customer satisfaction by providing prompt and helpful service.
Contact Information
For any queries or assistance, customers can reach out to the Flydubai Colombo office using the following contact details:
Phone Number:
[Insert Phone Number Here]
Email Address:
[Insert Email Address Here]
Alternatively, passengers can visit the official Flydubai website at www.flydubai.com for online services, including ticket bookings, flight status updates, and more.
Conclusion
The Flydubai Colombo office plays a vital role in providing convenient services to travelers, ensuring they have a smooth and hassle-free journey. Whether you need to book a ticket, modify a reservation, or inquire about baggage policies, the friendly and professional staff at the Colombo office are always ready to assist. Flydubai continues to uphold its commitment to customer satisfaction, making it a reliable choice for those flying to and from Colombo.
