Your field force is constantly multiplying, and with that, employee monitoring is becoming more essential. So how do you effectively track the activities of your remote employees? All you need to do is invest in Field service management software . Find out what it is and how it can help you monitor field employees.
What Is Field Service Management Software?
An employee monitoring software is an automation tool that allows you to optimize your end-to-end field force operations. The software provides various innovative solutions to help you simplify field tasks. These features not only boost your workforce productivity but also promote the overall expansion of the company.
Simply put, this great technology allows you to assign tasks, create orders, manage employee attendance, expedite claim processes, and streamline various other field tasks.
How To Track Field Activities With Field Service Management Software?
As the strength of your field force increases, an employee monitoring app becomes your savior. It helps you monitor each activity of field executives in real time. How? By providing various tools that are mentioned below:
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Task Management Software
Field task management software is a solution through which an organization can create, manage, and monitor the tasks of field employees. Your staff can update their tasks status within the Employee Monitoring System and the management receives auto alerts on their mobile devices.
Additionally, the workforce management software automatically fetches employees’ performance data to prepare analytical performance reports for each executive.
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Order Management System
Another great tool of the field sales monitoring software to track is the order management solution. This feature allows the field employees to create orders remotely.
Furthermore, the management can use the total distance calculator to track the total distance covered by field employees in real time.
The accurate insights for actual time spent by each executive to complete their tasks will enable the management to allocate resources more efficiently.
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Attendance and Leave Management Software
Marking proxy attendance is a common practice amongst field employees. Due to this, the companies often suffer from low employee productivity and loss of business.
A field service management software provides an attendance management system through which you can ensure transparency in employees ‘ punch-in and punch-out time. The software provides various attendance marking systems like geo-verification, biometrics, facial recognition, and so on.
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Real-Time Monitoring Software
With the field service scheduling software, companies can know the precise whereabouts of their field executives. From live location to battery and network status, the software provides real-time updates on all field force activities.
Additionally, the total distance calculator tool provided by the software provides detailed insights into the total distance covered by each field executive. The management can use these real-time insights to identify the bottlenecks and the ways to improve them.
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Expense Management Software
An organization also faces challenges like fraudulent claims in the employee’s reimbursement process. However, investing in an employee monitoring system will provide you with complete visibility into employee expenses.
Features like a multi-level approval system, expense cap, and auto-reject duplicate claim entries allow the companies to ensure complete transparency in the entire claim trail.
Things to Keep in Mind When Choosing the Right Field Force Management Software
When choosing the best employee monitoring app for your business, ensure that you consider the following factors:
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Integration and Customization
Select the workforce management software that provides seamless integration and customization with other business systems like CRM. This will help you manage the entire field force operations on a single platform.
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Safety And Privacy
Regardless of whether it is employees’ or customers’ data, it is essentially important for every business. Thus, you must select the field service scheduling software that provides robust security systems to protect your data against cybercrime.
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Budget
The purpose of investing in field sales monitoring software is to reduce operational costs. However, choosing the software with a higher subscription price might become the wrong asset for your business. So make sure that you compare different price quotes to select the one that fits your company’s budget.
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Mobile-friendly
It is cumbersome for your field force to stay active on their laptops every time. This is where a mobile-friendly employee monitoring software will guard them. Select the software that can be easily accessible to both Android and iOS mobile devices.
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Easy To Use
Choose an employee monitoring app that can be used by anyone. It must have an easy-to-use dashboard and intuitive interface so that employees can use the software without any prior knowledge.
The Bottom Line
Field service management software is an automation tool through which companies can monitor the entire field tasks for their remote employees. The software provides various solutions to streamline business workflows and improve the productivity of field employees. But which might be the best employee monitoring software for your business? It’s TrackoField! Why? Find it by yourself. Get your free trial scheduled now.