QuickBooks Desktop Is Unable To Send Your Emails To Outlook

quickbooks-desktop-is-unable-to-send-your-emails-to-outlook

 It can be distressing if QuickBooks Desktop is unable to send your emails to Outlook. Keeping the communication with your team and stakeholders intact is crucial when it comes to effective accounting management. QuickBooks allows users to send and receive emails from within the program through Outlook. 

 

However, improperly configured email or compatibility issues can cause Outlook to not function properly. When QuickBooks is unable to send your emails to Outlook, you need to look for possible reasons and troubleshoot them to re-enable your business communication. This post explains it all, letting you fix the error with ease.

 

Why QuickBooks Is Unable To Send Your Email To Outlook?

If Outlook is not working with QuickBooks, you should check your system and application for the following possible reasons:

 

QuickBooks Is Not Running As An Administrator

To make the crucial changes on your device, you need to run the system and QuickBooks with full admin permissions. If not, you may experience problems in sending emails from Outlook.

 

Improper Configuration Of The Email

Make sure that the right preferences are selected within QuickBooks, or incorrect configuration settings can give rise to Outlook not responding error.

 

Damaged QuickBooks Desktop Installation

A partial, damaged or incomplete installation of the QuickBooks Desktop software is also one of the common concerns that can give rise to the “QuickBooks Desktop is unable to send your emails to Outlook” error.

 

Partial/Damaged Outlook Installation

A partial or damaged installation of the Outlook application is also one of the primary reasons that can cause problems when sending and receiving emails in QuickBooks.

 

When .DLL File is Damaged

.DLL files are the file formats for dynamic link libraries that are utilized in storing several codes and procedures for Windows programs. If damaged, it can affect the performance of the applications installed to the Windows. 

 

Outlook Is Already Running In The Background

When sending an email through Outlook from within the QuickBooks application, if the Outlook application is already running in the background, you may experience an error in sending an email.

 

Aftermaths Of QuickBooks Desktop Is Unable To Send Your Email To Outlook Error

When the error occurs, you will receive an error message with the warning text: “QuickBooks is unable to send your email to Outlook” In addition to it, some other aftermaths of the error are:

  • You won’t be able to send an email through Outlook in QuickBooks.
  • It will affect the communication between the team members, thereby affecting the day-to-day processes.
  • The error depicts a compatibility or configuration issue between the QuickBooks and Outlook applications.
  • You will have to experience the troubleshooting hassles due to the error.

 

How To Fix The QuickBooks Outlook Is Not Responding Windows 10?

Knowing the possible reasons behind the error can push you a step further, where you can try to suppress those potential reasons to fix the error. Some of the most effective troubleshooting solutions for QuickBooks Desktop is unable to send your emails to Outlook error are explained below.

 

Solution 1: Run QuickBooks With The Full Admin Privileges

Running QuickBooks with the admin credentials can help you resolve the error, and the steps you are supposed to execute are listed below:

  • As your initial step, close the QuickBooks Desktop application if it is open.
  • The next thing you are supposed to do is to open the Windows Start menu.
  • When in the Search area, type QuickBooks.
  • Now, when the program’s icon shows up, right-click on it and select Open file location option.
  • In this folder, locate and right-click on the QuickBooks.exe file and select Properties from the drop-down list.
  • Thereafter, select the Compatibility tab to move ahead.
  • Unmark the checkbox for the option “Run this program as Administrator.”
  • If you see that the option is greyed out, select Show Settings for All Users.
  • Thus, you can make this option available.
  • After making these changes, select Apply and then hit the OK button.
  • If Outlook stopped working with QuickBooks error continues, you need to move to the next solution.

 

Solution 2: Rectify Your Email Preferences in QuickBooks

You need to have Outlook selected as your email application in QuickBooks. If not, you need to configure the QuickBooks application to send emails using Outlook.

  • Open QuickBooks, navigate to the Edit section and select Preferences.
  • If you are using Microsoft Outlook with Microsoft Exchange Server, launch Outlook and sign in to it before you move ahead.
  • Thereafter, you are supposed to select Send Forms.
  • Consequently, go to My Preferences.
  • Here, you need to select Outlook as your email option. Click OK once you are done.
  • Finally, send a test email from QuickBooks to check if it is working or not.

If You Receive An Error Again:

  • If the test email gives an error again, toggle your preferences.
  • To do so, select the Edit menu and then select the Preferences option.
  • Next, select Send Forms and then go to the My Preferences tab as your next step.
  • Proceeding further, select QuickBooks E-mail or Webmail, and then click OK.
  • It will toggle your preference off.
  • Now, using the same procedure, go to the My Preferences tab, select Outlook, and click OK.
  • Close QuickBooks and other applications and restart your computer once you are done with the troubleshooting.
  • If it doesn’t resolve the QuickBooks Outlook is not responding Windows 10 error, jump to the next method explained herein.

 

Solution 3: Check Email Preferences in Your Internet Explorer

QuickBooks relies on Internet Explorer to run web-services in the background. You need to examine that your email preferences are right in IE browser.

  • Quit QuickBooks before you start.
  • Next, run Internet Explorer on your system.
  • Now, select the Tools option and then the Settings menu.
  • Moving further, select the Internet options.
  • Thereafter, select the Programs tab, followed by the Set Programs option.
  • Here, you can choose your email preference using the Set your default programs option.
  • After selecting Outlook, select Apply and then click OK.
  • Try sending an email from Outlook in QuickBooks and the status for the error resolution.

Solution 4: Reinstall QuickBooks To Fix The Outlook Stopped Working With QuickBooks

A damaged download file or corrupt installation of the QuickBooks Desktop software can make it prone to various errors. Difficulty in sending email with Outlook can be one of the many issues due to this error. Therefore, you need to reinstall the QuickBooks application to resolve this issue.

  • Go to the Downloads folder on your PC.
  • Here, you are supposed to find the QuickBooks Software downloaded file.
  • After locating this file, right-click it and select Delete from the dropdown list.
  • Now, open QuickBooks’ official website on your preferred Internet browser.
  • Before downloading the QuickBooks, you need to fill the areas namely, Country, Product, and QuickBooks Version you wish to download.
  • Next, click the Download button and wait for the program to be downloaded completely.
  • Thereafter, follow the on-screen instructions to install the QuickBooks application.
  • After the installation is successful, check if you can send emails through Outlook or not.

 

Winding Up!

The solutions explained in this post can help you in troubleshooting the QuickBooks Desktop is unable to send your emails to Outlook error. The mindful implementation of the troubleshooting solutions can help you bring this error to an end. However, if you continue to face the issue and need instant resolution, connecting with QuickBooks experts can help you Call @ +18442669345.

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